Frequently Asked Questions
Everything you need to know about your Mr. Golf order and equipment.
How long does shipping take for custom-fitted clubs?
Custom-fitted clubs require precision assembly and typically ship within 7 to 14 business days. You will receive a tracking number as soon as your set leaves our warehouse.
What is your return policy on used golf equipment?
We offer a 30-day playability guarantee. If you are not satisfied with your purchase, you can return it for store credit, provided the equipment shows only normal signs of use.
Do you offer international shipping?
Yes, Mr. Golf ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are the golf balls sold on your site brand new?
Yes, we only sell brand new, premium golf balls from authorized manufacturers. We do not sell refurbished or lake balls unless explicitly stated in a specific clearance category.
How can I track my order?
Once your order is processed, an email confirmation will be sent with a direct link to our tracking portal where you can monitor your shipment's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free financing options through Klarna and Affirm.